Privacy Policy

Information We Collect

When you use the Website, we may collect:

1) Information you provide

• Name, email address, phone number, company/organization name, and the contents of your message/enquiry.
• Any information you choose to share when requesting a callback, demo, proposal, or support.

2) Device and usage information

• Device type, operating system, browser type, and basic diagnostic data.
• IP address, approximate location derived from IP, and log data (for security and analytics).
• Pages visited and interactions with the Website (for performance and content improvement).

How We Use Your Information

We may use the information we collect for purposes such as:

• Responding to enquiries and providing requested information about our services.
• Communicating with you about your request, including follow-ups and scheduling (for example, calls or demos).
• Improving the Website, including content, performance, and user experience.
• Analytics to understand usage trends and optimize the Website.
• Security, including protecting the Website and preventing fraud, abuse, and unauthorized access.
• Compliance with applicable laws and responding to lawful requests.

Cookies

We may use cookies and similar technologies to help the Website function, remember preferences, and understand how the Website is used. You can control cookies through your browser settings; disabling cookies may limit certain features.

How We Share Information

We do not sell your personal information. We may share information in the following situations:

• Service providers (processors) who help us run the Services (for example, hosting, analytics, customer support), under contractual obligations to protect data.
• Legal disclosures when required by law, regulation, or valid legal process.
• Business transfers in connection with a merger, acquisition, financing, or sale of assets (subject to safeguards).

How We Protect Your Information

We take reasonable technical and organizational measures to protect information from unauthorized access, use, alteration, and disclosure. These measures may include access controls, encryption in transit where appropriate, network protections, and operational safeguards. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Choices and Rights

• Access, correction, deletion: You can request access to, correction of, or deletion of your personal information by contacting us.
• Marketing opt-out: You can opt out of promotional emails by using the unsubscribe instructions in those emails.
• Cookies: You can disable cookies via browser settings (some features may not work as intended).
• Retention: We retain information only as long as necessary for the purposes described above, unless a longer period is required by law.

Children’s Privacy

The Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time by posting a new version on our website. We encourage you to review it periodically.

Last updated: February 6, 2026

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, contact us at info@thetechleadgroup.com.