Privacy Policy
This Privacy Policy explains how Techlead Group(“we”, “our”, or “us”) collects, uses, shares, and protects information when you visit our website or contact us through it.
This Privacy Policy applies to the Website only. It does not apply to third-party websites you may access through links on the Website.
Last updated: October 5, 2026
Information We Collect
When you use the Website, we may collect:
1) Information you provide
- Name, email address, phone number, company/organisation name, and the contents of your message/enquiry.
- Any information you choose to share when requesting a callback, demo, proposal, or support.
2) Device and usage information
- Device type, operating system, browser type, and basic diagnostic data.
- IP address, approximate location derived from IP, and log data (for security and analytics).
- Pages visited and interactions with the Website (for performance and content improvement).
How We Use Your Information
We may use the information we collect for purposes such as:
- Responding to enquiries and providing requested information about our services.
- Communicating with you about your request, including follow-ups and scheduling (for example, calls or demos).
- Improving the Website including content, performance, and user experience.
- Analytics to understand usage trends and optimise the Website.
- Security including protecting the Website and preventing fraud, abuse, and unauthorised access.
- Compliance with applicable laws and responding to lawful requests.
How We Share Information
We do not sell your personal information. We may share information in the following situations:
- Service providers (processors) who help us run the Services (for example, hosting, analytics such as Google Analytics, customer support), under contractual obligations to protect data.
- Legal disclosures when required by law, regulation, or valid legal process.
- Business transfers in connection with a merger, acquisition, financing, or sale of assets (subject to safeguards).
How We Protect Your Information
We take reasonable technical and organisational measures to protect information from unauthorised access, use, alteration, and disclosure. These measures may include access controls, encryption in transit where appropriate, network protections, and operational safeguards. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your Choices and Rights
- Access, correction, deletion: You can request access to, correction of, or deletion of your personal information by contacting us.
- Marketing opt-out: You can opt out of promotional emails by using the unsubscribe instructions in those emails.
- Cookies: You can accept or reject optional cookies (analytics and embedded maps) in the cookie dialog and change your choice or withdraw consent at any time via Cookie Settings at the bottom of every page. You can also disable cookies via browser settings (some features may not work as intended).
- Retention: We retain information only as long as necessary for the purposes described above, unless a longer period is required by law.
Children's Privacy
The Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time by posting a new version on our website. We encourage you to review it periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, contact us at info@thetechleadgroup.com.
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