Smart ERP Project - Navi Mumbai Municipal Corporation

Government · Smart Cities

Smart ERP Project - Navi Mumbai Municipal Corporation

Large-scale ERP digitising all civic operations for Navi Mumbai — connecting every department through GIS-integrated dashboards, real-time analytics, and citizen service portals.

Project Overview

Techlead implemented a large-scale ERP system for Navi Mumbai Municipal Corporation (NMMC) — integrating and digitizing the full spectrum of civic administration across departments. The platform spans property tax management, water supply operations, waste management, building permissions, and citizen services — all connected through a unified system with real-time management dashboards, operational analytics, and GIS-based spatial intelligence. Senior leadership gained live visibility into city operations for faster, more accountable decision-making, while citizens gained digital service touchpoints that reduced counter queues and improved service delivery timelines across the smart city.

Outcomes

Unified digital operations across all NMMC departments — enabling live city visibility, faster citizen service delivery, reduced counter dependency, and data-driven governance for Navi Mumbai.

Technologies

  • ERP
  • GIS Integration
  • Analytics
  • Property Tax Management
  • Citizen Services Portal
  • Smart City
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